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BT to refund EE and Plusnet customers over exit fees
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BT to refund EE and Plusnet customers over exit fees

BT must issue refunds to customers for failing to provide clear information before they signed up to services from EE & Plusnet, which the firm owns. At least 1.1 million people were not given adequate information on the price and length of contracts, as well as fees to end contracts early. Telecoms watchdog Ofcom has...