HSBC has been fined £6.2m by the City watchdog after it found the bank failed to help customers in financial difficulties. The Financial Conduct Authority (FCA) said the lender failed to consider customers’ circumstances when they missed a repayment or sometimes “took disproportionate action”. The FCA said the bank put “1.5 million people at risk...
Category: Business
Vets market faces competition probe amid cost concerns
The UK’s competition body is to forge ahead with an inquiry into the vets market amid concerns that pet owners are overpaying for treatments. The Competition and Markets Authority (CMA) said it had heard from people who were struggling to pay vet bills and did not always know the best treatment options for their pets....
‘People are just not worried about being scammed’
6 minutes ago Jane Wakefield,Technology reporter Clark Hoefnagels Clark Hoefnagels created an AI-powered tool that spots scam emails When Clark Hoefnagels’ grandmother was scammed out of $27,000 (£21,000) last year, he felt compelled to do something about it. “It felt like my family was vulnerable, and I needed to do something to protect them,” he...
What is it like to fly a plane during turbulence?
31 minutes ago Charlotte Edwards,BBC Business reporter Reuters For passengers on board the SQ321 flight from London to Singapore, it was a terrifying experience when the plane was hit by severe turbulence. A 73-year-old British man, Geoff Kitchen, died from a suspected heart attack, while dozens of others were injured. Turbulence occurs when a plane...
Ex-Post Office boss apologises for Horizon scandal
Paula Vennells makes three apologies at the start of her evidence to the Horizon IT scandal inquiry. Source link
Inflation rate falls to lowest in almost three years
Prices rose at 2.3% in the year to April, down from 3.2% the month before, official figures said. Source link
Online car dealer Cazoo falls into administration
As Cazoo files for administration, we look at the rise and fall of the online used car dealer. Source link
Water firms ask for bill rises of between 24% and 91%
Southern Water wants to increase its bills by £436 a year, but is not expected to get approval. Source link
Food price rises returning to normal, survey says
Grocery price inflation falls to its lowest since October 2021 but shoppers are still buying own-brand goods. Source link
Electricity grids creak as AI demands soar
Data centre electricity demand is forecast to double in four years, putting energy grids under pressure. Source link